PRESENTATIONS ABOUT LEADERSHIP & LIBRARIES

• It’s Not About the Desk: Assessing and Aligning Service Philosophy, Service Design, and Service Delivery, with Meeghan Rosen, Public Library Association Annual Conference, 2018
• Public Libraries as Partners in the Open Data Movement: Behind the Scenes at Chapel Hill Open Data, with David Green, Public Library Association Annual Conference, 2018
• Desegregating Libraries: The Touglaoo Nine, with Geraldine Edwards Hollis, American Library Association Annual Conference, 2017
• Asking for a Friend: Tough Questions (and Honest Answers) about Organizational Culture, with Chris Warren, Richard Kong, and Megan Egbert, American Library Association Annual Conference 2017
• Get Unstuck! Risk Taking & Innovation in Local Government, with Roger Stancil and Doug Barrick, Engaging Local Government Leaders (ELGL) Southeast Conference, October 2016
• Being Intentional About Your Organizational Culture, with Richard Kong and Natalie Nation, American Library Association Annual Conference, July 2016
• Everything I Need to Know About Customer Experience I Learned from a Grocery Store (Or, What Libraries Can Learn from Trader Joe’s), North Carolina State Library Association Annual Conference, October 2015
• Boba Fett at the Circ Desk: Leadership Lessons from the Empire Strikes Back, American Library Association Annual Conference, July 2014

PRESENTATIONS & WEBINARS ABOUT MARKETING & SOCIAL MEDIA

• Get Engaged! Social Media for Public Libraries, Lynchburg (VA) Public Library, December 2012
• Website Redo, Redux (panel discussion), Northeast Kansas Library System Technology & Innovation Day, 2012
• Going Social to Get Local: How to Engage Your Community via Social Media (with Jennifer Cook & Rachel Smalter Hall), Northeast Kansas Library System Technology & Innovation Day, 2012
• Teaming Up for Social Media Success (with Jennifer Cook & Rachel Smalter Hall) Kansas Library Association Conference, 2012
• DIY PR & Promotion: Ten Easy Ways to Promote Your Library, Kansas Library Association Conference, 2012 and Northeast Kansas Library System Director’s Retreat, 2011
• Social Media as Team Sport: Social Fails and #Winning Ways at Lawrence Public Library, Northeast Kansas Library System Tech Day, 2011
• Strong Libraries = Strong Communities: Public Libraries in the Economic      Development Equation, Lawrence Chamber of Commerce Meeting, May 2011
• Beyond Broadcasting: Social Media Marketing for Public Libraries, St. Joseph Public Library Staff Development Day, 2010

PRESENTATIONS & WEBINARS ABOUT READERS’ ADVISORY

• Marketing & Merchandising RA Content with Susan Brown, Director, Chapel Hill Public Library, Online Course for Library Journal’s New Ideas in Collection Development & Merchandising
• Creating Engaging Book Displays, Webinar for Novelist/LibraryAware, April 2015
• Readers’ Advisory I & II (with Kelly Fann), Workshops for KCMLIN/Mid-America Library Alliance, 2011
• RA 4 FB: Reader’s Services on the Social Web, Celebrate the Book Conference, Topeka & Shawnee County Library, 2011 and Kansas Library Association Conference, 2011
• Around the World in 80 Murders: A Reader’s Tour of International Crime Fiction, Kansas Library Association Conference, 2011
• RA 2.0 = RA 1+1 : Engaging Readers on the Social Web and in the Stacks, Johnson County Public Library Adult Services Meeting, May 2011
• Displays on a Dime or a Dollar, Northeast Kansas Library System Director’s Retreat, 2010
• Best Blogs for Booklovers, Celebrate the Book Conference, Topeka & Shawnee County Library, 2009
• Reading Outside the Lines: Great Genre Choices for Book Clubs, Celebrate the Book Conference, Topeka & Shawnee County Library, 2009

OTHER PRESENTATIONS

• From Manning Hall to the Ice Planet of Hoth: Lessons for SILS Grads fromThe Empire Strikes Back, Commencement Speech, UNC School of Information & Library Science, December 2014
• Banned Books Week 2014: A Look Back, Google Hangout for the Freedom to Read Foundation, October 2014